Frequently Asked Questions
Everything you need to know about your Cardboard Hero gear.
What is the typical shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by destination.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garment at home for the best results.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
Are Cardboard Hero products sustainably made?
Yes, we prioritize ethical manufacturing and use organic cotton and recycled polyester in over 80% of our collection to reduce our environmental footprint.
How should I care for my apparel to make it last?
To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Avoid bleach and high-heat tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.